RAPSODO PITCHING

DATA AND ACCURACY

Adequate lighting, clean baseballs/softballs, reading the user guide to make sure you have the most optimal setup possible. This means the angles are as close to 0 and 14 degrees as possible, and the red line in the azimuth view is directly down the middle of the pitcher’s mound.

You are using a Guest Softball or Guest Baseball player profile. You need to use a created player profile that comes with the Rapsodo Subscription to get all of the data points. If you do not have a subscription, please visit our website and purchase the annual subscription. https://rapsodo.com/shop-2

If you have any questions about what comes with the subscrption, please reach out to our dedicated Sales staff at 844-772-7763 ext. 1.

SETUP SUPPORT

Quick Tip: You will need to have installed both the Pitching 1.0 and Pitching 2.0 applications on your iPad. 

  1. Connect your 1.0 pitching monitor to the 1.0 application.
  2. Open the settings in the 1.0 application and click on ‘2.0 Upgrade’, you will be prompted then click Yes or Continue.
    • This will make your 1.0 unit go through and upgrade and the monitor will reset itself.
  3. Connect the RCE to the monitor and turn on the RCE using the provided small USB cable. Once connected, the monitor will go through another firmware upgrade.
  4. Once the LED lights on the RCE indicate Green, Blue, Red, open your iPad’s WiFi settings and connect to the Rapsodo_xxxxx_PITCH
  5. Open the Pitching 2,0 application and click on the grayed out WiFi icon on the bottom left hand side of the app.
  6. Once connected to the app, take the provided calibration ruler and place that flush against a wall. Using the provided measuring tape, measure 4’11” from the front of the ruler to the front of the tank.
  7. Click on the calibration icon on the left hand side and this will pull up the calibration screen. On the right hand side, in the azimuth view, move the tank until the red line is down the middle of the two circles. Then click on the ‘Monitor Calibration’ on the top left hand side of the calibration screen.
  8. You should get a notification that says ‘Your monitor is successfully calibrated’, once this has been done the monitor will reset itself.

Absolutely! The units will sit back to back and you will need two iPads running both apps.

  1. Place the RCE and Monitor inside of the tank and connect the two with the small provided USB cable.
  2. Using the provided measuring tape, place the tank to the 15’6″ placement measured from the front of home plate to the back of the tank.
    • Quick Tip: To Ensure the tank is directly in the middle of the pitcher’s mound and home plate, take the measuring tape from the middle of home plate all the way to the middle of the pitcher’s mound. 
  3. Turn both units on. After a few seconds the RCE will show LED lights; Green, Blue, Red.
  4. Go to your iPad’s WiFi settings and select the Rapsodo_XXXXX_PITCH. (The connection will say ‘No Internet Connection’ which is perfectly normal)
  5. Open the pitching application and click on the grayed out WiFi icon on the bottom left hand side of the app; RCE/Monitor will then connect to the application.
  6. Click on the calibration icon on the left side of the application and make sure the angles are both in GREEN.
  7. Lastly, in the Azimuth view of the calibration screen, make sure the red line is down the middle of the pitcher’s mound. 
    • Quick Tip: You will not be able to see the pitcher’s mound. It is best to put an object on or directly behind the middle of the pitcher’s mound to ensure the red line is down the middle. 
  8. You are ready to record pitches!

For best results, each mound should be 10-12 ft. apart.

CLOUD
  1. Login to cloud.rapsodo.com
  2. At the top of the screen where is shows x/500 players, click on the upload icon (arrow pointing up)
  3. Click ‘Download Template’
  4. Fill out all the information in the template and save the file. DO NOT change the name of the file.
  5. Return to cloud.rapsodo.com and click ‘Choose File’, find the saved file and select it.
  6. Click ‘UPLOAD’

You have to make sure you sync the data from the iPad to the cloud. Rapsodo data is stored locally on your iPad until you sync the data to the cloud.

To do this, connect your iPad to an actual internet source (NOT Rapsodo WiFi) and open the Pitching application. On the left hand side there is a sync icon, please click on that and wait until it indicates ‘Cloud Sync Completed”.

The only export feature Rapsodo offers is the downloadable Pitching and Hitting Reports. There is no export feature for a csv file.

After activating a player profile (clicking on the link in the activation email) the player will then need to create an account. This can be done by clicking on the clink in the second email they receive (verification email) or they can visit cloud.rapsod.com directly and click on Player Signup. From there, they will use the same email they were activated with and create a password.

APPLICATION SUPPORT
  1. Connect your iPad to an actual internet source (NOT Rapsodo WiFi)
  2. Open the application and click on the sync icon.
    • IMPORTANT: Do NOT re-add players within the cloud. This will create two accounts for the players and will take time to merge to one.
  3. This will send your players an activation link that the players will need to click on (sent to their emails)
  4. Once done, the players will be active!
  1. Connect your iPad to an actual internet source. (NOT Rapsodo WiFi)
  2. Open the pitching app and click on the ‘Sync’ icon.
  3. After syncing for a few moments the icon will show ‘Cloud Sync Completed’ indicating all the data has been synced to the cloud.
    • Please Note: Recorded videos take longer to sync than data only. Even though the icon will say ‘Cloud Sync Completed’ you may still have videos needing uploaded. To check this, you can open the app settings>about> on the bottom left hand side it will say ‘Videos and Diangostic Files pending for syncing’ the number should say 0/0 indicating all videos were synced.
  1. Click on the ‘Team Management’ icon on the left hand side of the app.
  2. Click on the bar graph icon corresponding to the player you want to view.
  3. On the top of the new screen, select the desired date range and this will pull up the past data.

You are using a Guest Baseball or Guest Softball profile, you must use a created player profile to get all of the premium data points. If you do not have a subscription

If you have previously added players, whether that’s on the cloud portal or on a different iPad, you will need to connect your current device to an actual internet source (NOT Rapsodo WiFi) and click the sync icon.

For more information, please visit https://rapsodo.zendesk.com/hc/en-us .