Adequate lighting, clean baseballs/softballs, reading the user guide to make sure you have the most optimal setup possible. This means the angles are as close to 0 and 14 degrees as possible, and the red line in the azimuth view is directly down the middle of the pitcher’s mound.
You are using a Guest Softball or Guest Baseball player profile. You need to use a created player profile that comes with the Rapsodo Subscription to get all of the data points. If you do not have a subscription, please visit our website and purchase the annual subscription. https://rapsodo.com/shop-2
If you have any questions about what comes with the subscrption, please reach out to our dedicated Sales staff at 844-772-7763 ext. 1.
Quick Tip: You will need to have installed both the Pitching 1.0 and Pitching 2.0 applications on your iPad.
Absolutely! The units will sit back to back and you will need two iPads running both apps.
For best results, each mound should be 10-12 ft. apart.
You have to make sure you sync the data from the iPad to the cloud. Rapsodo data is stored locally on your iPad until you sync the data to the cloud.
To do this, connect your iPad to an actual internet source (NOT Rapsodo WiFi) and open the Pitching application. On the left hand side there is a sync icon, please click on that and wait until it indicates ‘Cloud Sync Completed”.
The only export feature Rapsodo offers is the downloadable Pitching and Hitting Reports. There is no export feature for a csv file.
After activating a player profile (clicking on the link in the activation email) the player will then need to create an account. This can be done by clicking on the clink in the second email they receive (verification email) or they can visit cloud.rapsod.com directly and click on Player Signup. From there, they will use the same email they were activated with and create a password.
You are using a Guest Baseball or Guest Softball profile, you must use a created player profile to get all of the premium data points. If you do not have a subscription
If you have previously added players, whether that’s on the cloud portal or on a different iPad, you will need to connect your current device to an actual internet source (NOT Rapsodo WiFi) and click the sync icon.
For more information, please visit https://rapsodo.zendesk.com/hc/en-us .