Golf FAQ

Your purchase includes the MLM2XPRO, a tripod with an adjustable leg, a charging cable, QR code for activation, your choice of a 12-ball sleeve of Callaway Chrome Tour or Titleist Pro V1 RPT golf balls, and a 21-day free trial of the Core membership.

The serial number is printed on the bottom of your device, where the tripod connects. In the app, tap Connected on the Home screen to open the Device screen, where the serial number appears under the device name. It's also listed for each device under Settings → Player Settings → Device Registration → MANAGE, even if the device isn't connected.

MLM2XPRO comes with a 30-day no-hassle money-back guarantee.

Yes. Rapsodo Golf Mobile app is a brand-new app available from the App Store and Google Play. The previous MLM2PRO app doesn't work with the MLM2XPRO.

There are multiple ways to contact Rapsodo support: 
    1. In the app, go to Settings → App Settings → Contact Support. Connect
  your device first if you want your device logs included. 
    2. Email support@rapsodo.com 
    3. Go to our Contact Us page and fill out a form.

• Features
  MLM2PRO™ PREMIUM
• 15 Golf Metrics
  
• 30K+ Simulated Courses
  

• Closest to the Pin

  New
  

• Enhanced Target Range w/ Random Targets

  New
  

• Best Ball / Scramble Formats

  New
  
• Multi-Angle Swing Replay + Shot Trace
  
• Impact Vision
  
• R-Cloud
  
• R-Speed
  
• Rapsodo Combine
  

Connect your device to the Rapsodo Golf app. The app checks for updates every time the device connects; when one is available, the Device screen shows UPDATE DEVICE.

Open the Rapsodo Golf app and go to Settings → App Settings: your app and firmware versions are at the bottom. The firmware version appears after a device has been connected at least once.

Yes. For best results, always keep both the Rapsodo Golf app and your device firmware up to date.

Bag Mapping measures how far you really hit each club, so you can see gaps or overlaps in your bag. It needs a membership and works with the MLM2PRO and the MLM2XPRO.

Wedge Matrix maps your carry distance for each wedge at different swing lengths, so you know which swing to use for each pin. It needs a membership and at least one wedge in your bag; otherwise you'll see "Add a Wedge First". It works with the MLM2PRO and the MLM2XPRO.

Use the Bag tab. Your bag holds one club of each type. Other clubs of the same type stay in your Inventory. Adding, removing and moving clubs needs internet. Club specs (loft, length, lie, flex) can be edited offline and sync later. Play modes need at least one club, and Wedge Matrix needs a wedge.

1. Choose the clubs to map (Select Clubs), or turn on Map all clubs. 
2. Take your warm-up swings. They aren't saved. 
3. When you see Now Hitting, hit 5 shots with the first club. 
4. When the club shows COMPLETED, tap Next Club, or Finish Mapping on the last one.

1. Select the wedges to map. 
2. In Select Swing Types, choose the swing lengths to map (for example 1/2, 3/4 and full). If you pick none, only full swings are mapped. 
3. Hit 5 shots for each wedge and swing length, up to 10 if more are needed. 
4. When you're done, you'll see a chart of your carry distances for every wedge and swing length. For example, 3 wedges with 3 swing lengths take at least 45 shots.

The app asks for them in this order: 

1. Local Network (iPhone and iPad only). 
2. Bluetooth. On Android 12 and later it appears as "Nearby devices". 
3. Location, with Location Services turned on. The app needs it to read your Wi-Fi network name. If you refused a permission earlier, the popup's Open Settings button takes you to the right place.

1. Turn the device on and wait for a solid red light. Keep your phone within 30  feet.
2. In the app, start connecting and pick your device from the list. 
3. Choose a connection type (see the next question). 
4. If asked, register the device to your account. The first connection must be made over a Wi-Fi network with internet access (Local Network). This activates your device. After that, you can use either connection type.

• Local Network (recommended): the device and your phone join the same home Wi-Fi network. With internet access, every play mode works.
• Direct Connection: your phone joins the device's own Wi-Fi. Courses and
  partner apps then need your phone's cellular data. Firmware updates aren't
  possible in this mode, and uploads may wait until you're back on your home
  Wi-Fi. 

You can switch any time from the Device screen → Connection Type → CHANGE.

Yes, once your device has been set up. Make the first connection over Wi-Fi (Local Network), which activates the device. After that, use Direct Connection: your phone connects straight to the device. Practice, Driving Range and Target Range work without internet. Courses and partner apps need your phone's cellular data.

With the MLM2XPRO, yes: select your Putter before putting. The device looks for putts only while the putter is selected, and ignores full swings then. Use the same setup distance as for your other clubs. Very short, slow putts may not register: the device needs a ball speed of at least about 2.7 mph (4.3 km/h). The MLM2PRO doesn't measure putts; in Courses it uses Auto Putt. Putting works in both the mobile and PC apps, with a Core or Studios membership.

Yes. MLM2XPRO putting works with GSPro and with other third-party software that supports putting.

• Auto Putt on (default): once your ball stops on the green, the hole is finished for you. Before the round you choose two distances: the 1 Putt distance (upto 12 ft) and the 2 Putts distance (up to 18 ft). A ball beyond the 2-putt distance counts as 3 putts. 
• Auto Putt off (MLM2XPRO only): you putt with the device. A ball that stops inside the gimme distance (5–15 ft, default 5 ft) counts as holed with one more stroke. With the MLM2PRO, Auto Putt is always on.

Courses loads its course list from the internet. Check that your phone is online; in Direct Connection mode, that means cellular data. Courses also needs a membership.

The MLM2PRO and the MLM2XPRO provide the same metrics: Carry, Total Distance, Side Carry, Ball Speed, Club Speed, Smash Factor, Launch Angle, Launch Direction, Apex, Descent Angle, Spin Rate, Spin Axis, Attack Angle and Club Path.

The MLM2XPRO works with any type of golf ball for ball speed, launch and carry. For measured spin rate and spin axis, use an RPT ball indoors and select it in Session Setup. RPT balls help deliver a truer shot shape compared with what you would see on the course.

Through our partnerships with Callaway and Titleist, we specially engineered balls to measure spin rate and spin axis. These golf balls are called RPT golf balls and are designed with Rapsodo Precision Technology (RPT™), so the MLM2XPRO can track the in-flight spin rate and spin axis of the ball. This allows you to receive spin measurements within 1% of the accuracy of high-priced launch monitors.

Spin is measured only with an RPT ball selected and the Net environment. With a non-RPT ball, or in the Range environment, spin isn't available. Spin metrics also need a membership.

You can purchase Callaway and Titleist RPT golf balls exclusively at Rapsodo.com

1. Place it 7.5 feet (2–3 paces) behind the ball on a flat surface. 
2. Align it with your target line. 
3. Put the ball inside the orange hitting area to get club data. 
4. Use the level indicator on the alignment screen. Continue unlocks when the device is level. 

The setup distance is the same for the MLM2PRO and the MLM2XPRO.

You need at least 8 feet from the ball to the net, plus 7.5 feet behind the ball for the device: a little more than 15 feet in total. Taller players may need to place the device further back to capture their entire swing video.

Yes. In Session Setup, choose Net ("Indoors or Outdoors") when you hit into a net, or Range ("Outdoors (full ball flight)") when you watch the full flight. Spin is shown only in Net with an RPT ball.

The MLM2XPRO has a small screen on top that shows a level indicator, plus its Wi-Fi connection and battery status. Its tripod is adjustable, so together with the screen, leveling is quick. Connecting is faster too, and you can turn on Auto-Connect so the app connects to your device automatically.

Place the device the same way, 7.5 feet behind the ball. Set Handedness to Left Handed under Settings → Player Settings. The device uses this setting for its swing camera view.

• Open Alignment and check the device is level and the ball is inside the hitting area. 
• Use one ball at a time in the hitting area. 
• MLM2XPRO: watch the ring around the ball. White means the device is ready to hit. Green means the ball was found. Orange means not ready (tap it to open the camera view). Amber means it's still searching. 
• The ring on your screen and the light on the device use different colors. On screen, a white ring means you're ready to hit. On the MLM2XPRO itself, a solid green light means the same thing.
• If Impact Vision is open, close it. Shot detection pauses while Impact Vision is active. 
• If you see "Invalid Shot", the device couldn't measure that swing. Hit again.

• Practice: Practice, Driving Range, Target Range, Bag Mapping and Wedge Matrix. 
• Courses: full rounds on real courses. 
• 3rd Party: GSPro, E6 CONNECT, Awesome Golf and The Stack System. Practice is free. The other modes need a membership.

1. Connect your device and align it. 
2. On the Play tab, tap the partner under 3rd Party. The app shows a License Code you can copy, and authenticates your device with the partner. 
3. When you see "Authentication Successful", open the partner app to play. 

Partner apps need internet and a membership. The GSPro connection process hasn't changed with the new app.

A Core membership is required for third-party connections. You don't need Rapsodo Studios.

No.

The PC app requires a Core membership (Lifetime members included). It works with the MLM2PRO and the MLM2XPRO, and you don't need to upgrade your device to use it. Rapsodo Studios is an optional add-on.

No. Rapsodo Golf for PC works only on Windows computers.

With a USB-C cable.

To view a complete list of PC requirements, please see the PC Requirements document located in the Golf Learning Center.

Yes. Sessions and shots are saved on your phone and upload the next time a sync runs while you're online. Your first device connection (over Wi-Fi), membership details and some registration steps need internet.

You can export videos with shot trace to share on social media, share with friends or send to an instructor, using Export shot video. There's currently no option to export session data in CSV or a similar format.

Your purchase will include the MLM2PRO, tripod, charging cable, quick start guide, your choice of a 3-ball sleeve of Callaway Chrome Tour or Titleist PRO V1 RPT golf balls and a 45-day free trial of the MLM2PRO Premium Membership

• The MLM2PRO platform is separate from the MLM1 platform and will require a separate app download. You will be able to download the MLM2PRO app from the Apple Store and Google Play.
• You can view both your MLM1 and your MLM2PRO data separately within R-Cloud.

The serial number is located on the bottom of your MLM2PRO device where the tripod and the device connect.

MLM2PRO comes with a 30-day no-hassle money-back guarantee.

Yes. We're continuing to support the MLM2PRO, including new firmware updates and access to the new Rapsodo Golf mobile and PC apps. We have no plans to end MLM2PRO support in our apps.

At launch, Bag Mapping and Wedge Matrix are added to the new mobile and PC apps, and both work with the MLM2PRO (a membership is required). Putting is available only with the MLM2XPRO.

• Connect your device to charge – once fully charged, the amber light on the MLM2PRO will turn off.
• Once paired with your mobile device, you will be able to see the MLM2PRO device health where you can see your battery %, firmware version and connection status.

We have multiple resources to help you align your MLM2PRO to make sure you are getting accurate club data metrics.

First, you can change out our video stepping you through the proper alignment steps for your MLM2PRO.

We also have an article that will help you with alignment, leveling and ball placement for club data on your MLM2PRO. Check out that article HERE.

Make sure your device is fully charged first. If it is, try a different charging adapter, cable and outlet combination. If all of that is functioning properly, please contact support@rapsodo.com.

Hold down the power button at the top of the unit until the LED powers off.

The MLM2PRO is compatible with most versions of iOS and Android. Check the Rapsodo.com or the app store listing for current compatibility requirements.

Visit the Apple App Store or Google Play Store > Search Rapsodo > Tap Update. Deleting and re-installing the app will also download the most recent version of the app.

MLM2PRO works with any type of golf ball. We encourage the use of the RPT balls indoors for measured spin rate and spin axis. RPT balls help deliver a truer shot shape compared to what you would see out on the course.

The MLM2PRO™ provides 15 metrics including:  

• Angle of Attack (measured)  
• Club Path (measured)  
• Ball Speed (measured)  
• Club Speed (measured) 
• Smash Factor  
• Launch Angle (measured) 
• Launch Direction (measured) 
• Carry Distance  
• Total Distance  
• Spin Rate (measured) 
• Spin Axis (measured) 
• Descent Angle  
• Side Carry  
• Apex  
• Shot Type  

Through our partnerships with Callaway and Titleist, we specially engineered balls to measure spin rate and spin axis. These new golf balls are called RPT golf balls and are designed with Rapsodo Precision Technology (RPT™) so the MLM2PRO™ can track the in-flight spin rate and spin axis of the ball. This allows you to receive spin measurements within 1% of the accuracy of high-priced launch monitors.

A Titleist or Callaway® RPT™ Golf Ball is required to show spin numbers.

The MLM2PRO™ is designed to sit 6.5-8.5 feet directly behind the ball aimed down the target line. 

A little more than 14 total feet is needed. First, 8 feet is needed from ball to the net. Then, the MLM2PRO™ requires another 6.5-8.5 feet behind the ball. Taller players may need to place the device further back to capture their entire swing video.

Elevation affects distances, trajectory and descent angle  

• The higher the elevation, the less dense the air is. Because of this, there is less drag force on the ball (resistance) allowing it to maintain speed during flight, resulting in greater distance.   
• General rule of thumb is every 1500 ft of increased elevation = ball will travel 3-5% further  

A range ball vs premium ball will also affect your data. A range ball will fly shorter, generate less spin, and not produce as much ball speed as a premium golf ball.   

Within the MLM2PRO™ App, you can adjust your settings to account for elevation and ball type to ensure your data is as accurate as possible.  

No, MLM2PRO™ will not capture data with foam/plastic balls.  You will want to use a Range or Premium Golf Ball, and with MLM2PRO™ it is recommended that you use the included Callaway®RPT™ Chrome Soft X™ Balls to take advantage of all the metrics that can be captured (Spin and Spin Axis).

If your mobile phone or tablet has an active internet connection (Wi-Fi or Cellular), shots will sync to the cloud during the session. If you do not have an active internet connection, shots will begin syncing once your phone/tablet connects to the internet (the MLM2PRO™ App must stay open during the sync process). 

Additional golf balls can be purchased on the Rapsodo website for $65/dozen.

You can export videos with shot trace to share on social media, share with friends, or send them to an instructor!  Currently, we don’t offer the ability to export data from a session in CSV or similar format.

Here are some steps to troubleshoot your connection issue to your phone or tablet:

• Ensure your MLM2PRO is fully charged
• Confirm both your Bluetooth and Wi-Fi are both turned on
• Forget and re-pair your Bluetooth settings
• Close and re-open your Rapsodo app
• Reset your router or modem

If you are still experiencing connection issues, please reach out to support@rapsodo.com for assistance.

Here are some tips to help pair your app to your device:

• Make sure there are no obstructions between you and MLM2PRO
• Confirm that Bluetooth connection on your phone / tablet is enabled
• Try using a different phone / tablet to rule out a device issue
• Check to make sure there isn’t a firmware update

If you are still experiencing app connection issues, please reach out to support@rapsodo.com for assistance.

Here are some tips to help maintain a connection during your session:

• Move closer to your MLM2PRO
• Avoid any physical barriers and interference from other devices
• Restart your session after reconnecting
• Reset your router / modem if Wi-Fi issues persist.

If you are still experiencing session connection issues, please reach out to support@rapsodo.com for assistance.

First, connect your MLM2PRO to the Rapsodo app. If a firmware update is available, you will be prompted to update. Follow the on-screen instructions to complete the update. You can also go to the app settings and view the firmware version within the MLM2PRO app.

Firmware updates are required to ensure you device runs smoothly along with providing the user with new features and bug fixes.

While confirming your MLM2PRO and mobile device have sufficient battery, close and re-open the app and try the update again. Please remember that the phone / tablet must remain open during the installation.

Open your Rapsodo App > Connect to your MLM2PRO > View the device info or settings page. The firmware version will be displayed there.

Yes – for best results, always keep both the Rapsodo app and your device firmware updated.

No – firmware updates do not erase your session or account data. It is recommended to sync your data to the cloud before updating just in case.

For our terms of use please reference this link.

Return policy and warranty information can be found  here. 

MLM1 includes: MLM1 unit, USB-C Charging Cable, Carry Case, Quick Start Guide

1. Yellow/Amber- Charging

2. Red – Unit is powered on and waiting to connect to the app

3. Blinking red – Low battery

4. Blue – ConnectedGreen – Ready for shot to be taken

5. Blinking white – Firmware is upgrading

LED COLOR SEQUENCE

No, this will damage the hardware. Morning dew and damp grass are acceptable.

The battery will last approximately 4 hours on full charge, and takes approximately 2 hours to charge from 0-100%.

Professional Accuracy: Carry Distance, Ball Speed, Club Speed, Smash Factor, Launch Angle, and Launch Direction

Provides Video Playback with Shot Tracer

GPS Enabled: See exactly where your shots land on the driving range or pinpoint a flag for a closest to the pin contest

Bag Mapping: See your shot averages and trends by club so you always know what to use when you’re the course

Shot Library: Store all of your shot data and your last 100 videos. Additional Video storage available with subscription.

Share Your Shots: link your account and post videos to your preferred social network

Yes! Net Mode (indoors and outdoors) is currently compatible with these devices for app version 1.9.2: iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE 2nd Gen, iPhone 12 Mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPad Pro (9.7″), iPad Pro (12.9″) iPad Pro (11″) 2nd Gen, iPad Pro (12.9″) 3rd Gen, iPad Pro (12.9″) 4th Gen, iPad Pro 5th Gen M1 (2021), iPad Air 4th Gen

If you have one of these devices, you will have the option to choose between Indoor/Outdoor modes right after you hit Play and then Practice. If not, it will automatically assume you are on Outdoor mode because the device is not supported.

If your device is not currently supported for MLM1 Net, please be patient as we continue working to optimize our algorithms to make MLM1 Net available for additional devices.

On Outdoor Mode, MLM1 provides club type, distance (carry for irons and wedges, can select carry or total for woods), club speed, ball speed, smash factor, launch angle, launch direction.

On Net Mode, shot trace, auto club recognition, GPS shot map, competitions and games are disabled.

No. In order for you to get accurate data, you will need to use a real golf ball. The MLM1 will not trigger properly if using a wiffle or foam practice ball.

Yes, the MLM1 will only be able to provide data in well-lit environments.

High winds can affect the distances as we do not account for adverse conditions. Overheating can affect the MLM1 if your iPhone/iPad is placed in direct sunlight. If your iOS device starts to overheat, you will receive an alert informing you. Your MLM1 will still track data and record each shot for review in Sessions but instant video feedback during the session is disabled to help cooldown your device.

*Please note that if you have any credit cards or a magnetic case on your iPhone, it may cause interference with your iOS gyroscope. Please remove the case from your phone before starting your session.

MLM1 analyzes the initial flight of the ball to calculate trajectory and distance by using radar/camera technology. Golf Laboratories has conducted product comparison testing. See how the MLM1 compares to Trackman and to Flightscope Mevo.

Place the MLM1 6-8ft behind you. When addressing the ball, look back at your iOS device to ensure you see your body in the “Player Area” and the ball in the “Ball Area”. The alignment line in between the two boxes and should be aimed parallel to your target line.

The MLM1 is tracking the actual ball velocity, launch, and initial trajectory. This data will vary with the type and quality of the ball. Range balls are often harder than standard balls which would result in high velo and higher launch angles. But the resulting distance and trajectory will be accurate for a range ball.

If you are hitting shots and the LED on the MLM1 turns from green to blue and back to green but no data shows:

Ensure the MLM1 is aligned 6-8 feet behind the ball and aimed down the target line

Check to make sure your iOS device is sitting on the MLM1 slot with the screen facing you

Ensure you do not have a magnetic case on your iOS device

The MLM1 does not take wind, weather, slope, or elevation into consideration. It assumes you are using a premium ball at 70 degrees with no humidity and assumes you are at sea level.

1. Open the MLM1 app and click the ‘Home’ tab

2. Tap on the session you wish to go back to

3. Search for the shot you wish to share. The list is sorted by the sequence you practiced. You can easily sort it by club type, distance, etc., just tap on the column description or club.

4. Once you found the shot you wish to share, slide from right to left on the favored shot and tap on the camera icon. It will open and play the video recording of that shot.

5. Once the video is played back a share icon will appear on the bottom right (U with an arrow up) the export process will take a few seconds.

6. This will open a menu which allows you to save the video on your phone in Photos or you can share it with your friends via message or other social media platforms.

The MLM1 is only compatible with iOS Devices that meet our minimum requirements.

The Public setting will qualify you for having your video appear on the Explore page of the application. The Private setting will not qualify you to show up on the Explore page.

You are able to drop a pin within the driving range that you are hitting at. Then you are able to look back on the shots and see exactly where they were on the range from a birds eye view map.

No, the only export feature is with the video with overlay which can be saved to your iPhone/iPad and shared to Twitter, Instagram, Facebook or other social media platforms.

• Check out this video

• Plug your MLM1 into a power source

• Open the MLM1 app

• Tap Profile

• Tap box right above my bag Rapsodo Mobile launch Monitor (red dot) Not Connected

• Select your MLM1 device

• A green dot will appear saying “connected”

• Tap the box again to pull up your MLM1 device information

• Tap update firmware version

• Firmware upgrade will start updating.

• A blinking white LED light will appear on your MLM1 – notifying you Firmware is upgrading. The entire Firmware update will be under 5 minutes. Please leave the MLM1 app open when your firmware is updating.

Check out this video.

Please remember that the auto club recognition feature only works outdoor for now, it does not work indoors. It might work better on irons, but on drivers and woods the numbers are more to the corners of the clubs, so please try not to show the club to the camera too close, it needs to focus on the numbers on the club.

Please make sure;

You have good lighting on the camera, not too bright and not too dark.

You fit the club head in the frame.

You keep the club head vertical.

Auto club recognition is disabled on net mode due to the lighting. As people are hitting at home or at their garage, the lighting is not sufficient for the phone’s camera to read the tiny details on the clubs and recognize them.

Distances are reported in “Carry”, however you have the option to select “Total” distance for drivers and woods. Here is how to change the driver and wood distance:

Open MLM1 app > Profile > App Settings > Driver wood settings (Carry/Total)

***This is the same on Outdoor and Indoor modes.

To set up the MLM1;
You should make sure that you have fully charged the unit before using it. The light should be amber when charging, it should turn off completely when fully charged.

1. Press the power button on the side, it will go from red to blue when it is connected.

2. The Bluetooth connection should be enabled on the MLM1, and you should allow Bluetooth connection through your iPhone settings.

3. Go to Profile, you will see an instription that says “Not Connected”, if you click on that, MLM1 will show up under available devices.

4. Then select “Play”, and “Practice”. The LED should turn green here.

5. To confirm location use only 1 finger to move the location around and 2 fingers to navigate the direction.You do not need to open your phone camera, once you hit play and then practice, you will see that the camera will open within the app. Allowing camera and microphone access is necessary, you can also check that in your iPhone settings. Type “MLM1” in the search bar in your iPhone settings to check that.

6. Red target line should be in line with the ball and the end of the target. MLM1 must see you and the ball in the frame to be able to see the ball flight. Please use the ball area and the golfer area as a guide.

No. Your phone/iPad is default to auto calibration upon opening the MLM1 app. Simply open the app, connect your device via Bluetooth, and start hitting!

Outdoor
iPhone

iPhone 7 and up
Recommended iPhone 8 and up

iPad

iPad 2017 and up (must support 1080p)

Net Mode
iPhone

iPhone 8th Gen and up

iPad

iPad Pro:
iPad Pro 11"-1st Gen and up

iPad Pro:
iPad Pro 12.9"-2nd Gen and up

iPad Air:
iPad Air 3rd Gen and up

iPad Mini:
iPad Mini 5th Gen and up

iPad:
iPad 9th Gen and up

iOS

Min. Requirement: iOS 13
Recommended: Latest iOS Version

When the MLM1 triggers (MLM1 LED turns from Green>Blue>Green) after a shot bit does not display data, please check the following:

1. MLM1 is aligned behind the ball and aimed down the target line and is able to clearly see the first 60-80 feet of ball flight.

2. Hitting environment is well lit

3. There are no obstructions between the MLM1 and ball.

MLM1 Tutorial: Practice Session

MLM1 Tutorial: Share Videos

MLM1 Tutorial: Review Session During Session

MLM1 Tutorial: Review Session During Session

MLM1 Tutorial: Closest to the Pin

MLM1 Tutorial: Long Drive

Practice mode is free with your registered device and shows your shot data, such as carry distance and ball speed, for every shot. A Core or Studios membership unlocks Driving Range, Target Range, Courses, Bag Mapping, Wedge Matrix and partner apps, along with the other features that show a lock in the app. Spin Rate, Spin Axis, Attack Angle and Club Path also need a membership.

Core and Studios are tiered memberships. 

• Core ($199.99 per year): family member profiles for up to two golfers, every golf metric (including spin and club data), eight advanced practice experiences, three levels of video feedback and access to 30,000+ simulated courses across the mobile and PC apps, plus extended-screen play on PC. 
• Rapsodo Studios ($399.99 per year): everything in Core, plus family member profiles for up to four golfers, the premium Rapsodo Studios 4K Course Library and On-Course Practice on a compatible PC.

Rapsodo Studios is a membership tier, available exclusively in the Rapsodo Golf for PC app. It adds the premium Rapsodo Studios 4K Course Library: precision-scanned courses with real course data, authentic branding and properly licensed course content. There are 25 courses at launch, with new courses added on a rolling basis. Online multiplayer and creator-built courses are on the roadmap. The 4K courses aren't available in the mobile app.

The free trial is 21 days.

1. Connect your device and register it to your account. 
2. Go to Settings → Player Settings → Device Registration → MANAGE. If your 
   device includes a trial, you'll see a "Start your free trial" card with the trial length. 
3. Tap START TRIAL. Your account opens on the web, already signed in. Finish there. 
4. Return to the app. Your membership is checked again automatically. The trial belongs to the device, not to your account. If you don't see the trial card, check that the device is registered to the account you're signed in with, that you don't already have an active membership, and that the trial for this device hasn't been used before (this can happen with a pre-owned or refurbished unit). If it still doesn't appear, contact support@rapsodo.com with your device serial number and purchase information.

The trial starts when you choose a plan and complete checkout on the web, not when you first use the device. It can't be paused. You can cancel before it ends.

Yes. Unless you cancel before the free trial ends, your subscription renews automatically and is charged to the card you registered when setting up your free trial.

Memberships are managed on the web, not inside the app. Tap Settings → Player Settings → Manage Account & Membership to open your account on the web, already signed in. This needs an internet connection. For billing questions, contact Rapsodo Support.

No. Memberships are billed yearly; there's no monthly payment option.

• Make sure the app is signed in with the same email you used on the web. 
• Return to the app, or open Settings. The app checks your membership each time you come back to it and each time you open Settings. 
• In Settings → Player Settings, the Account box shows your plan. "-" means no active plan was found yet. 
• Don't purchase again. If your plan still doesn't appear after you reopen the app, contact us from Settings → App Settings → Contact Support and choose the Subscription category.

Tap Sign up and complete three steps: 

1. Your email and password. 
2. Your name, date of birth and gender. 
3. Handedness, units and handicap range. Accept the Terms & Conditions and Privacy Policy. 

We then email you a 6-digit code. Enter it to create your account, then sign in.

Check your spam or junk folders first. The code is valid for 10 minutes, and you can request a new code in the app when the countdown ends. If you closed the app before verifying, sign in with the same email and password and the app sends a fresh code. If you're still having issues, contact support@rapsodo.com.

On the sign-in screen, tap Forgot Password?, enter your email and tap Send. Open the link in the email to choose a new password, then sign in with it.

Not in the app. Contact Rapsodo Support and we'll update it for you. We'll send a confirmation link to your new address.

Yes. Continue without login opens a guest mode with example data. Features that need your own data or a device ask you to sign in.

Go to Settings → Player Settings → Delete Account → DELETE and confirm. Deleting your account can't be undone, and your data can't be retrieved.
Before deleting your account, cancel any active membership in Settings → Player Settings → Manage Account & Membership. Deleting your account may not cancel your membership automatically, and you could still be billed.